Using the NWTC Library Remotely

In Person Access

• The Library is open Monday - Friday 8:00 am - 4:30 pm.
• Use a computer or print in the Library.  Study alone at a table in the Library, in the hallway, or in one of the 4 study rooms.
• Give your ID number upon entering and exiting the Library. 
• Wipe down computer workstations, printers, and study rooms tables.

Virtual Help

• Ask questions of the Library team via chat, text, phone, and email.  When classes are in session, our virtual hours are M-Th 7:30 am-8:00 pm, F 7:30 am-4:30 pm, and Sat 10:00 am – 2:00 pm.
• Visit the Ask a Librarian FAQ site at any time (and watch our updated Technology 101 video series).
• Access the Library’s online resources using Library Search or by going directly to our online databases.   

Laptops

• Students who need to borrow a laptop (or a laptop/hot spot combo) should contact their instructor and ask them to submit a NWTC Laptop Computer Need referral in Starfish.  Please only ask for a hot spot if you do not have any internet access.  If your instructor requires Respondus Browser for tests, please note that Chromebooks will not work.
• When a laptop is available, students with referrals receive an email and text with a link to schedule a pickup appointment in the Library entrance. In order to prioritize requests, students cannot come to the Library for a laptop without a referral and appointment.

Library Instruction

• Access our Research Skills Tutorial.
• Check out our instructional videos Finding Library Resources and Citing Sources
• Schedule a research or tech help appointment.

Pick Up Appointments

• Request physical items from the Green Bay Library using Library’s catalog and then schedule a book pick up appointment. 
• Books will be bagged and waiting on a cart in the Library entrance.

Software Access

• Students can access Off-Campus Software via their personal computers or from laptops checked out from the Library (with instructor Starfish referral and pickup appointment).

• How do I pick up and drop off materials from the Library right now?
• How do I get a laptop when the campus is closed to students?
• Where can I find basic help with Blackboard?
• What is WebEx/Virtual Classroom and how do I use it?
• How can I access NWTC software from Off-Campus?
• How do I get Office 365 for my computer?
• What is OneDrive?
• How do I change my password?
• Can I access my school email account on my phone?

Browse all computer and technology questions 

Browse all Blackboard questions

Access NWTC's Technology 101 video series

My.NWTC Student Portal

• ​Login (1:27), Overview  (1:36), Your Account (1:31)
• Your Class Schedule (2:53), NWTC Delivery Modes for Fall 2020 (1:46)
• Ordering Books (10:04).

NWTC Email

• Logging In (1:39), Reading (1:21), Sending (1:39)

Blackboard

• Blackboard - Login (1:39)
• Blackboard Mobile App (1:37)
• Blackboard - Courses (1:01)
• Blackboard - Class Materials (1:10)
• Blackboard - Assignments (1:44)
• Submitting Assignments with SafeAssign (1:34)
• Blackboard - Discussions (2:00)
• Blackboard - Email (1:25)
• Blackboard - Grades (1:36)
• Blackboard - Virtual Classroom (1:33)
• Using Respondus Browser for Tests (2:05)

Webex

• Using Webex Meeting Room (2:59)

Office 365

• Accessing the NWTC Virtual Desktop for Software and Printing (2:38)
• Adding NWTC OneDrive to Your Computer (1:26)
• Office 365 – Online Access at NWTC (1:50)
• Office 365 – Installation at NWTC (1:45)
• Learning Office 365 - 57 minutes 
• Word Essential Training (Office 365) - 2 hours 36 minutes 
• Excel Essential Training (Office 365) - 2 hours 10 minutes
• PowerPoint Essential Training (Office 365) - 2 hours 19 minutes 

Printing

• Printing Balance (1:50), Printing On Campus (1:47), Printing – Laptop or Off Campus (1:58)

Homework Help

• NWTC Help – Ask a Librarian (1:09)
• Finding Library Resources at NWTC (2:00)
• NWTC Help: Citing Sources (1:55)
• Starfish Appointment Scheduling at NWTC (1:44)
• Academic Coaching - Brainfuse Access (1:47)
• Assessment Center - Exam Scheduling (3:15)

Computer Best Practices

• Saving Files at NWTC (1:53)
• Password Reset at NWTC (1:49)

• Contact Us!

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• Computer/Equipment Help - 920-498-5493
• Bev Pence or Carole Parish (NWTC Green Bay)
•  
• Library Help - 920-498-5493
• Ashley Huss or Maggie Schutz (NWTC Green Bay)
• Sally Collins (NWTC Sturgeon Bay)
•  
• Research & Resource Help
• Julie Chapman (Supervisor of Library Instruction), Kim LaPlante (Library Manager)
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