Using the NWTC Library Remotely

In Person Access

• The Library is open Monday - Thursday 7:30 am - 6 pm and Friday 7:30 am - 4 pm.
• Use a computer or print in the Library.  Study alone at a table in the Library, in the hallway, or in one of the study rooms. 
• Wipe down computer workstations, printers, and study rooms tables.

Virtual Help

• Ask questions of the Library team via chat, text, phone, and email during Library hours.
• Visit the Ask a Librarian FAQ site at any time (and watch our updated Technology 101 video series).
• Access the Library’s online resources using Library Search or by going directly to our online databases.   

Laptops

• Students who need to borrow a laptop (or a laptop/hot spot combo) should contact their instructor and ask them to submit a NWTC Laptop Computer Need referral in Starfish.  Please only ask for a hot spot if you do not have any internet access.  
• Students with referrals receive a text and email telling them to come to the Green Bay Library (SC215) anytime during Library hours to pick up equipment (other locations will contact students for pick up option). Only students with referrals will be given equipment.

Library Instruction

• Access our Research Skills Tutorial.
• Check out our instructional videos Finding Library Resources and Citing Sources
• Schedule a research or tech help appointment in Starfish.

Pick Up

• Walk in during Library hours to find materials.
• Or place requests for physical items using the Library’s catalog to have them waiting on a cart for you in the Library entrance.

Software Access

• Students can access Off-Campus Software via their personal computers or from laptops checked out from the Library (with instructor Starfish referral and pickup appointment).

• How do I pick up and drop off materials from the Library right now?
• How do I get a laptop when the campus is closed to students?
• Where can I find basic help with Blackboard?
• What is WebEx/Virtual Classroom and how do I use it?
• How can I access NWTC software from Off-Campus?
• How do I get Office 365 for my computer?
• What is OneDrive?
• How do I change my password?
• Can I access my school email account on my phone?

Browse all computer and technology questions 

Browse all Blackboard questions

Access NWTC's Technology 101 video series

Introduction to Technology

• Technology at NWTC (5:37)

My.NWTC Student Portal

• ​Login (1:27), Overview  (1:36), Your Account (1:31)
• Your Class Schedule (2:53), NWTC Delivery Modes for Fall 2020 (1:46)
• Ordering Books (10:04).

NWTC Email

• Logging In (1:39), Reading (1:21), Sending (1:39)

Blackboard

• Blackboard - Login (1:39)
• Blackboard Mobile App (1:37)
• Blackboard - Courses (1:01)
• Blackboard - Class Materials (1:10)
• Blackboard - Assignments (1:44)
• Submitting Assignments with SafeAssign (1:34)
• Blackboard - Discussions (2:00)
• Blackboard - Email (1:25)
• Blackboard - Grades (1:36)
• Blackboard - Virtual Classroom (1:33)
• Using Respondus Browser for Tests (2:05)

Webex

• Using Webex Meeting Room (2:59)

Office 365

• Accessing the NWTC Virtual Desktop for Software and Printing (2:38)
• Adding NWTC OneDrive to Your Computer (1:26)
• Office 365 – Online Access at NWTC (1:50)
• Office 365 – Installation at NWTC (1:45)
• Learning Office 365 - 57 minutes 
• Word Essential Training (Office 365) - 2 hours 36 minutes 
• Excel Essential Training (Office 365) - 2 hours 10 minutes
• PowerPoint Essential Training (Office 365) - 2 hours 19 minutes 

Printing

• Printing Balance (1:50), Printing On Campus (1:47), Printing – Laptop or Off Campus (1:58)

Homework Help

• NWTC Help – Ask a Librarian (1:09)
• Finding Library Resources at NWTC (2:00)
• NWTC Help: Citing Sources (1:55)
• Starfish Appointment Scheduling at NWTC (1:44)
• Academic Coaching - Brainfuse Access (1:47)
• Assessment Center - Exam Scheduling (3:15)

Computer Best Practices

• Saving Files at NWTC (1:53)
• Password Reset at NWTC (1:49)

Contact Us!

Computer/Equipment Help - 920-498-5493

Bev Pence or Carole Parish (NWTC Green Bay)

Library Help - 920-498-5493

Maggie Schutz (NWTC Green Bay), Cheryl Charon (NWTC Marinette - 715-732-3647), Sally Collins (NWTC Sturgeon Bay - 920-746-4911)

Research & Resource Help

Julie Chapman (Supervisor of Library Instruction), Kim LaPlante (Library Manager)